Terms & Conditions

Last Updated: July 2025

Welcome to the website of KIZA Restaurant & Lounge (“KIZA,” “we,” “our,” or “us”). By accessing our website www.kiza.ae, you agree to these Terms & Conditions.

Use of Website

• Our website provides information about KIZA, our menu, and services.
  
  

• We reserve the right to change content, pricing, or availability at any time.
  
  

• You must not misuse our website, attempt to hack it, or interfere with its operation.
  
  

Reservations & Payments

• Reservations can be made via our website or third-party platforms.
  
  

• Payments are processed securely via trusted third-party providers.
  
  

• We do not currently charge cancellation fees but reserve the right to impose them in future if needed.
  
  

• Minimum spend requirements may apply for certain events or bookings.
  
  

Intellectual Property

• All content on our website (text, images, logos, design) is owned by KIZA or licensed to us. You may not reproduce or use it without our written consent.
  
  

Links to Third Parties

• Our website may link to third-party services such as delivery platforms or CRM providers. We are not responsible for their content or privacy practices.
  
  

Photography & Filming

• By visiting KIZA, you may appear in photos or videos taken at the venue. We will always seek verbal consent where images are intended for promotional use.
  
  

Loyalty Cards & Vouchers

• Loyalty cards and vouchers are only valid if stamped and signed by KIZA management.
  
  

• All vouchers expire 6 months from the date of issue unless otherwise stated.
  
  

Liability & Disclaimers

• KIZA strives to ensure accurate information on our website but does not guarantee it will always be error-free.
  
  

• We disclaim liability for any damages arising from your use of the website or reliance on its content, to the maximum extent permitted by DIFC law.
  
  

Governing Law

These Terms & Conditions are governed by the laws of the Dubai International Financial Centre (DIFC). Any disputes will be subject to the exclusive jurisdiction of the DIFC courts.

Contact

For questions about these Terms, please contact:

KIZA Restaurant & Lounge

Ground Floor, Emirates Financial Towers, DIFC, Dubai, UAE

Email: reservations@kiza.ae